Lean service operations are people centred and people driven. However, organisations are generally tactical and reactive when dealing with the human element of lean service operations. They frequently focus on lean tools and techniques, thus overlooking the human element. They might train employees...
Captain’s Log. Day eight of quarantine. Work has been busy; I’m grateful for the technology we have to collaborate and continue business during this time. I have walked around the block seven times today. I wonder how many days in a row I can eat frozen jalapeno poppers for lunch…
It is tempting to think that Supply Chain 4.0 consists primarily in implementing a set of disruptive Industry 4.0 technologies. However, to transform from a traditional to a fully digital and interconnected supply chain requires a new way of strategic supply chain management. There are four key questions to be…
ManMohan Sodhi, Professor of Operations and Supply Chain Management at Cass Business School, discusses the possible benefits businesses seek from implementing blockchain, specifically for supply chain traceability, and the factors critical to the success of the implementation. Most finished goods emerge...